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FAQ

Question & Answer

  • 1 How can Kenshine Group help my business with international shipping?

    Answer:

    Kenshine Group, a leading logistics company, offers comprehensive international shipping solutions, including air freight, sea freight, and LCL consolidation. We handle customs clearance, documentation, and door-to-door delivery, ensuring a seamless and efficient shipping experience for your business.

  • 2 What sets Kenshine Group apart from other logistics companies?

    Answer:

    With over 35 years of experience and a global network of trusted partners, Kenshine Group is a leading logistics company in India. We are AEO certified, ensuring compliance and security, and offer a wide range of services tailored to your unique needs, including freight forwarding, customs brokerage, warehousing, and supply chain management.

  • 3 Any advice for a first-time shipper?

    Answer:

    Absolutely! We understand that navigating international shipping can be daunting for first-timers. Our experienced customer support team is here to provide personalized assistance and guide you through the entire process, ensuring a smooth and successful shipment.

  • 4 Can I specify a delivery date when ordering?

    Answer:

    Yes, you can request a preferred delivery date when booking your shipment. We'll work diligently to accommodate your schedule and ensure timely delivery of your cargo, keeping you informed throughout the process with our real-time tracking system.

  • 5 How can I pay for your logistics services?

    Answer:

    Kenshine Group accepts various payment methods, including cheque/demand-draft or bank transfers. Our team will provide you with detailed instructions and options to ensure a convenient and secure payment process.

  • 6 How can I track my shipments?

    Answer:

    We provide you with daily tracking reports upon booking, so you can easily monitor the status and location of your cargo throughout its journey. Our dedicated customer support team is always available to answer any questions and provide updates on your shipment.

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